Magic Glass is an Australian owned business focused on excellence. For the Magic Glass team, the customer’s experience is a key focus and the central priority of any job. So, how does Magic Glass differ from other glass providers?
Embracing Technology
As Magic Glass has grown, the company has embraced innovation through technology. As a leading glass provider, the team recognises the ability of technological developments to improve management systems and the service that customers experience. With the latest technologies, the Magic Glass team can provide state-of-the-art designs, rapid service and innovative solutions for both commercial and residential customers.
Magic Glass were early adopters of cutting-edge techniques such as Dry Ice Blasting to remove rust and Rope Access. Now boasting a team of IRATA (Industrial Rope Access Trade Association) trained abseiling technicians, Magic Glass has been able to utilise industry first tools and techniques to provide cheaper, lower-disturbance and more effective façade services to customers.
Unlike other glass companies, Magic Glass also hosts an in-house furnace to customise, fabricate and cut glass specific to customers' needs rapidly. With this unique technological resource, Magic Glass can provide and install toughened or customised glass in 24 hours.
More recently, the Glazing and Rope Access divisions have been updated and remodelled by Nexus Service Manager. A cloud-based application that provides high quality field service, Nexus Service Manager centralises Magic Glass’ business information and improves the efficiency of glazing jobs day in, day out. With better information about the sequence of projects, the customer receives higher quality, quicker and more accurate information about costs and materials for the specific task at hand.
Hustle Culture
Magic Glass’ focus on constant improvement and genuine prioritisation of the customer’s experience is at the heart of all their projects.
As a company with a ‘get it done’ attitude, the Magic Glass team prioritises a reputable turn around time. The team at Magic Glass are committed to each other, to the task at hand and most of all, to giving a high-quality service to the customer.
This company focus is especially important when the team are working on a residential property. The Magic Glass team appreciates the emotional importance of the customer’s ‘dream home’. With a hustle mentality, Magic Glass is dedicated to achieving the customer’s vision for their home with polished finishes and in rapid time.
Magic Glass’ ‘Pull Together’ culture achieves excellent results for every customer. As part of their unique commitment to providing the highest quality result time and time again, Magic Glass prioritises quality customer service. With a Quality Service and Rapid Response attitude, the Magic Glass team is a cut above its competitors.
Focus on Excellence
Despite having a response rate amongst the fastest in the industry, the Magic Glass team is also highly committed to accreditation and experience. The entire Rope Access Division team are IRATA trained and certified every 3 years to ensure the highest safety standards when working at heights or in high-rise environments.
Magic Glass is also accredited by ISO (International Standardisation Organisation) and Standards Australia in Quality Management, Environment Management Systems and OH&S Management Systems.
Magic Glass’ subscription to ‘Best practice certification ISO 9001: Quality management systems’ ensures they're always using the highest quality policies, processes and procedures to plan and execute projects to meet customers' requirements.
Rope access is a method used to reach high or difficult-to-access areas via a rope and harness system. It is commonly used to conduct a variety of work including glazing, cleaning, installation, restoration, repair, waterproofing, and painting.
What are the Benefits of Rope Access?
Rope access is the access method of choice for many building owners, property managers, strata managers, and facility managers. This is because it presents many benefits over alternative methods of access. Some of these benefits include:
- Efficiency: Rope access equipment can be assembled and disassembled very quickly. This reduces time requirements, allowing for a more efficient service.
- Safety: Rope Access Technicians must undergo extensive training in order to conduct rope access work.
- Versatility: Rope access allows workers to access areas that would not be accessible using other methods. It does not restrict mobility and can be used in an abundance of areas ranging from confined spaces to large-scale high-rise buildings.
- Environmentally Friendly: As rope access does not require the transportation of large, heavy equipment through the supply chain and on-site, it releases much fewer emissions than alternative access methods.
- Minimises Disruption: Compared to alternative height access methods, such as scaffolding, rope access has minimal disruption on a building and the building’s occupants.
If you require any work for your high-rise building or other hard-to-access structure, get in touch with Magic Glass. Our certified Rope Access Division offers a variety of services for both commercial and residential clients. These services include:
- External window and facade cleaning
- Height safety installation
- Make safe services
- Facade inspection and reporting
- Facade remedial repair
- Safety and debris netting
- Bird proofing and pest control
- Rust removal
- Facade painting and waterproofing
- Signage installation and removal
And more!
Contact Magic Glass for more information.
Regardless of the type of business you run, having a good storefront is critical in attracting customers, maximising security, and maintaining a solid business reputation.
What makes a shopfront good? Read on to find out.
Clutter-Free
No one wants to go into a store that looks cluttered and messy. Because of this, you should avoid putting too much signage and merchandise in your shopfront. Keep it relatively clear and make sure you clean it regularly.
Lighting
Making sure you have the right amount of lighting in your shopfront is also important in attracting potential customers. You want to have just enough lighting to illuminate your store and make it stand out, but not so much that it will appear overly-bright.
Security
Aside from drawing in customers, the main role of your shopfront is to keep your store secure. In order to achieve this, ensure the material your storefront is made from is strong and sturdy. If you want to install a glass shopfront, choose safety glass such as toughened or laminated glass. These glass types are significantly more resistant to force and less easy to break than standard annealed glass.
Easy to Maintain
Last but not least, for your sake, you want to ensure your shopfront is easy to clean and maintain. Select materials that stay cleaner for longer and don’t require excessive maintenance (such as glass and aluminium) over materials that get dirty quickly and require frequent touch-ups (such as timber).
If you’re wanting to install a new glass storefront in your business, call Magic Glass today. We can provide you with a free quote for a shopfront that will attract customers and keep your business safe!
As a provider of rope access services, Magic Glass is committed to ensuring the safety and stability of our projects. One key element of this is the use of anchor points, which are used to securely attach ropes and other safety gear to a structure or surface. Anchor points play a vital role in rope access work, and it's important to choose the right ones for each project.
To find out more about anchor points and why they are so important, read on!
What are Anchor Points?
Anchor points are fixed points on a structure or surface that are used to attach ropes, harnesses, and other safety gear. They are designed to withstand a specific load, and they are typically rated by a professional engineer or other qualified individual. There are many different types of anchor points, including:
- Natural anchor points: These are existing points on a structure or surface that can be used as anchor points, such as beams, columns, or other structural elements.
- Temporary anchor points: These are anchor points that are installed specifically for a rope access or fall arrest project and are removed when the project is complete. They may be made of materials such as steel or concrete, and they are typically installed by a qualified professional.
- Permanent anchor points: These are anchor points that are permanently installed on a structure or surface and are used for ongoing rope access work. They may be made of materials such as stainless steel or aluminium, and they are typically installed by a qualified professional.
Why are Anchor Points Important?
Anchor points are an essential component of rope access and fall arrest work, as they provide a secure attachment point for ropes and other safety gear. Without proper anchor points, rope access work would not be possible, as there would be no way to safely attach the ropes and harnesses.
In addition to being necessary for the work itself, anchor points also play a critical role in ensuring the safety of workers. Rope access work involves working at height and using specialised equipment, and anchor points help to ensure that the ropes and harnesses are securely attached and able to hold the weight of the worker.
How to Choose the Right Anchor Points
Choosing the right anchor points is essential for the safety and stability of rope access work. Here are some factors to consider when selecting anchor points:
- Load rating: It's important to choose anchor points that are rated for the specific load that they will be subjected to. This will depend on the type of work being done and the number of workers that will be using the anchor point.
- Compatibility with the structure: Anchor points should be compatible with the structure or surface to which they are being attached. This may involve considering the material of the structure, the size and shape of the anchor point, and any other factors that may affect its stability.
- Location: The location of the anchor point is also important, as it should be in a position that is easily accessible for the workers, doesn’t put workers in danger and doesn’t interfere with other elements of the structure.
Anchor points are an essential component of rope access and fall arrest work, and choosing the right ones is crucial for the safety and stability of the project. In order to ensure your anchor points are installed correctly and meet all relevant Australian safety standards, we recommend you get in touch with Magic Glass.
Our dedicated Rope Access Technicians are highly experienced in installing, inspecting and certifying anchor points of all different types for all different buildings.
For more information, or to get a free quote, call Magic Glass today!