There are a few things that you need to check about a company before actually giving them the go ahead to do any work in your home, office, commercial or residential property. Some company representatives can be rather pushy and a lot of people can feel intimidated into saying yes, however due to very strict government regulations it is extremely important to ask questions. If a company doesn’t give you the answers you are looking for, they are most likely hiding something.
So, what questions do you need to ask and what else should you know about a company? Firstly, it is always a good indication that a company is reputable if they have been in business for many years. Companies that are not properly managed, give poor service or just don’t do work up to standard, never last long, so it’s worth investigating how long a company has been operating for.
Following on from the above if the company has been providing great service for many years they will have plenty of testimonials from clients that they are happy to provide you if you ask. Big companies don’t have time to waste and if a company like McDonalds takes time to give a positive testimonial about the service they received from a glazier company in Sydney, that is obviously a good sign.
Never hire a contractor who isn’t insured to work on your property no matter what you are getting done, that goes for a glazier company as well. A company must be in possession of a valid Public Liability Insurance Certificate that should be produced on request. If something goes wrong during the project and they don’t have this, you may have to go through the legal system and there is no guarantee that you will win if the company doesn’t have the financial backing. Asides from the insurance side of things, a glass replacement company should be a member and have certificates from government bodies and other associations like:
- NSW Glass & Glazing Association - www.nswgga.org.au
- Strata Community Australia – www.stratacommunity.org.au
- Australian Building Codes Board – www.abcb.gov.au
- Community Select - www.bcssm.com.au
- STMPlus – www.stmplus.com.au
- CM3 Contractor Management Portal – www.cm3.com.au
- Ebix Australia – www.ebix.com.au
Although it is prerequisite to being a reliable company, finding one that is family owned and has been around for many years is a great indicator that you will get that personal service that corporate companies tend to lack. With a decent track record behind them, a family run business will ensure that they will provide a more efficient and personal service.
Price is obviously a major factor everyone considers and companies can vary greatly from one to another. Just because they are the most expensive doesn’t mean that you will get the best service, and the cheapest, well.. we all know what cheap gets us. In order to provide excellent work that is up to government regulations and still be able to be around when you may need them again, ultimately means that you are looking for a company that is operating within the law and runs its business properly, which does include overheads, legal fees and so on.
This may sound like a lot to ask for when finding a company for your glazing needs in Sydney. Fortunately Magic Glass is this type of company. From testimonials from McDonalds, over 20 years in the industry, to having all the insurance, government and other certificates required to give you exactly what you are looking for and leave you with the assurance that all work is above board and legal.
All aluminium and glass used and installed by Sydney Commercial Glazing is in compliance with Australia's Standard 2208, as referred to in the country's Building Code. It is checked for full compliance before cutting or installation. All glazing work is in compliance with Standard 1288, which refers to glass in buildings.
With over 20 years experience in the glass industry, our team of expert glazing technicians are here to help. For a professional service for all glass solutions call 18 000 GLASS for bookings and a complimentary quote.